To assist services in preparing for regulatory inspection and ensure standards are maintained to a high standard.
Often carried out in a single day an action plan or comprehensive report is produced to guide and support the service forward. A team of experienced and highly skilled consultants, number dependent on the size of the service or number of service users (for Domiciliary and Supported Living), attend the site and check all aspects of the operation of the service.
Feedback is provided throughout the visit and detailed formal feedback given at the end of the day. A mock inspection allows a service to assess where it is in relation to current CQC requirements, test its staff teams’ response to being inspected and identify its strengths and weaknesses.
Mock inspections are also a useful tool for assessing your internal quality assurance systems effectiveness. Mock inspections may also be used to refute CQC reports, satisfy lenders that improvements have been made to restore confidence in the business or to assure service users and their families that the services has corrected failures identified by CQC, Local Authorities or CCG’s.
An independent mock inspection can provide services with a useful insight into the current regulatory status of the service ensuring staff focus on areas of deficiency or strength. Independent inspections can also assist in reassuring key stakeholders such as Service Users and families or lenders, particularly where there has been an adverse CQC / CIW / CIS report, that the service is making progress or has sustained its ratings.